If you would like to return an item(s) for a refund you may do so within 14 working days of receiving your delivery. The item must be unopened, the seal unbroken and the box in good condition.
Please include the delivery note and return to the following address:
 

EPICLIDE

29, Karpenisiou Str., Apt 301 Strovolos

2021 Nicosia

CYPRUS

Tel: (+357) 99312789

Fax: (+357) 22318448

www.banbao.com.cy

epiclide@mtnmail.com.cy

 
You must advise us by e-mail or letter within 7 days of any faults identified. 
 
Missing Pieces
 
On the rare occasion that a piece(s) may be missing from your set please follow the following steps within 14 working days of receiving your set and we will send you the missing piece(s) free of charge.
 
Please e-mail us the following information to epiclide@mtnmail.com.cy - a copy of your receipt and a scan of the instruction page with the missing item(s) clearly circled.